Does your computer go to sleep or hibernate when you step away for 20 or so minutes? Have you often wondered if your Vipre scans are really getting finished? Are you getting messages that your scan did not finish?
When you are running Vipre scans, your computer does not detect Vipre and may go to sleep. Once asleep, the scan is stopped and will not resume.
What to do about this: You must change some settings.
(See the screen shots below for help with turning off the sleep/hibernate function so you can run your scans.)
Step 1: click the START button on the bottom left of your screen and select ALL PROGRAMS >>>> CONTROL PANEL >>>> POWER OPTIONS
Step 2: On the POWER OPTIONS screen, select POWER SCHEMES tab. Select NEVER for turn off monitor, turn off hard drive and system standby.
Step 3: Now click on the HIBERNATE tab and uncheck the enable hibernate.
Your computer will now stay up and running even when you step away so if you are going to be away for a fairly long period of time you will want to close your browser and shut off your monitor and maybe even turn off your computer. Shutting down will save power and, if you have high speed internet that stays connected all the time, shutting down will keep your machine safer from hackers. Shutting down also helps clear your RAM memory. Clearing your RAM can help your computer run better.
While running Vipre, leave your computer up and running. It will shut itself off. You can turn off your monitor while it runs. For more info on running Vipre.
Depending on your operating system, this procedure may vary a bit. Give us a call if you have problems finding the Power Options window.


